Falconer Funeral Home is committed to providing the highest
level of seamless customer service to the families we are privileged to
serve. Our funeral home is family owned
and completely family operated. Each
and every family who calls us, regardless of the time of day, will be assisted
by a member of our family. We
believe that when you call our funeral home with a question, the last person
you need to be dealing with is an answering service. We mean it when we say “We are available 24 hrs a day 7 days a
week”. Personal service and attention
to details are our strong suit.
Falconer Funeral Home was recently awarded the “Excellence In Family
Service” by The Order of the Golden Rule, resulting from our independent
customer service surveys. We are proud of our accomplishments of an
overall “Superior “ rating by those who have participated in the
surveys. Here are just a few of the
actual comments being made:
OGR Survey #0806122-10 “Words cannot
express how wonderful the funeral director is /was. He was warm, caring and inspirational. We think he is fabulous”.
OGR Survey #0805104-12 “The funeral
director was fantastic! He was always
prompt, kind and supportive to our needs.
I felt no pressure and was able to choose/ plan properly”.
OGR Survey #0805101-09 “The director is
a very outstanding professional.
Compassionate, patient, and genuinely concerned. Our funeral services were handled
beautifully, all details were attended to and the funeral director exceeded my
expectations. I am grateful to Mr.
Christian Timothy. He performed
compassionately, mercifully, and at a time when I needed it most”.
Falconer Funeral Home considers it an honor serving those
who have experienced a significant loss and are committed to Excellence in
Service. As our motto states:
“Excellence is our family standard”.
